XMeye Cloud FAQ
Cloud Technology Basic Operation
Cloud technology monitor
Cloud technology makes connecting you recorder to the internet easy.
The Teravision recorder use a pre-loaded serial number to monitor via wide area network (internet).
*Please note :the device that using cloud technology should be connected to the WAN( Wide Area Network) Internet .
Check the connecting status of cloud technology
Connect device toWAN firstly, then enter【Mainmenu】>【Info】>【Version】to check whether the
device has successfully connect to the cloud server or not.
Cloud technology server connection status
![](https://static.wixstatic.com/media/3b2559_2fbec9e6e9924f7a8f8e97720dde3e48.png/v1/fill/w_600,h_449,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/3b2559_2fbec9e6e9924f7a8f8e97720dde3e48.png)
Connection Failed to Cloud
![](https://static.wixstatic.com/media/3b2559_f3e218017bd447c6a916b1c2cfa512de.png/v1/fill/w_600,h_445,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/3b2559_f3e218017bd447c6a916b1c2cfa512de.png)
Successfully connected to Cloud
Log in cloud server
Visit http://xmeye.net to see below log in page, it devided into two mode: by user and by device,
user can base on their need to log in freely.
*Please note: to log in “by user”, the user need to register at the first time.
![](https://static.wixstatic.com/media/3b2559_14ff8d32219247a39124111b0632ae11.png/v1/fill/w_682,h_461,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/3b2559_14ff8d32219247a39124111b0632ae11.png)
Log in by user
Customer use their registered user name and password to log in, will see below interface
![](https://static.wixstatic.com/media/3b2559_b664d5c528fd413e99725592a27ecac8.png/v1/fill/w_768,h_352,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/3b2559_b664d5c528fd413e99725592a27ecac8.png)
Device manage
Mainly use to add device, click “add”to add the serial number of device to be monitored.
![](https://static.wixstatic.com/media/3b2559_6da628954b5f4bb79ed190b79311a8d9.png/v1/fill/w_804,h_368,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/3b2559_6da628954b5f4bb79ed190b79311a8d9.png)
The user name means the user name of monitored device, password means the password of related user.
It will show all the added device here, click the on-line device name, can access to control this device accordingly.